Product Description
The ability to communicate with animals is not a rare gift, but a skill we all possess. On The Beginner's Guide to Animal Communication, author and teacher Carol Gurney brings nearly 20 years' experience in interpreting the language of animals to anyone seeking a "heart-to-heart" connection with the special companions in their lives. From developing deep intuition into the thoughts and feelings of animals to learning how to verify the information you receive, here is an illuminating course of useful exercises and expert guidance to help listeners open to the unconditioned love animals freely offer. ... Read more

Customer Reviews (6)

Personable and Comprehensive Presentation
This audio version is really wonderful.Communication with animals is a heart-based dynamic and Ms. Gurney delivers this point very well.It's like she is having a personal conversation with the listener.She is candid and frank about her own initiation into animal communication and she encourages the beginner like me to persevere.I really enjoy listening to this CD.It is an excellent teaching tool.I use it withThe Language of Animals: 7 Steps to Communicating with Animals.I am very happy with my progress.

Great
A really informative book.The book was a great read,i couldn't put it down.Very easy to understand,i recommend this book to anyone who is will to learn.

Animal Communication
This is an excellent lesson in animal communication. AC is NOT a gift. You just need to learn to listen and trust your feelings. This CD shows you how to do that.

Animal Communication #1
I ordered this out of the blue because of my love for animals and a dream to be like Dr. Doolittle. After listening to Carol I believe with all my heart that communication is possible. I highly reccomend this to anyone with love and an open heart. You won't be able to stop smiling or to turn it off.

It works!
This is an excellent book, but I admit, I initially did not believe I would ever get results. I still need to work more on perfecting my communication skills, but this really does work! Also, just her stories of communicating with various animals are very interesting. ... Read more

Product Description

Customer Reviews (2)

Exposure and the Art of Interpretation in Therapy
Paul Wachtel is one of the first psychologists to devise an integrative theory of therapy. This book is well written and will be useful to the therapeutic practice of a great many therapists of differing theoretical orientations. In the early chapters he introduces key notions of his approach called "cyclical psychodynamics", which integrates behavioral, cognitive, and systems approaches within a contextually oriented psychodynamic theory and therapy. According to Wachtel anxiety is frequently the result of inner conflicts and experiences that the person has made attempts to avoid and are now surfacing into consciousness, further reinforcing defensive avoidance strategies. He further conceptualizes interpretation in therapy as a means to expose the person to the material of the anxiety as well as the anxiety itself. The bulk of the book explicates the finesse and tact involved in the communicative aspects of such exposure oriented interpretations in therapy, i.e., the art of knowing what to say and when to say it. I look forward to a book by Wachtel that introduces the reader to "all" aspects of his integrative approach.

A rare find-tells therapists *how* to talk to their clients!
Hundreds, maybe thousands, of books review various therapeutic procedures and treatment strategies, encompassing everything from Freudian analysis to primal scream therapy.Dr. Wachtel, however, shuns this traditional theoretical approach.Instead, he focuses on how what therapists actually *say* to their clients affects the therapy process.Dr. Wachtel clearly and succinctly describes the use of subtle word changes in the therapist's comments (both statements and questions) in order to facilitate further exploration and increase the likelihood of positive outcomes.In addition, he provides specific examples and excerpts from actual therapy sessions to highlight the application of his methods.These simple techniques are applicable to various theoretical orientations, therapist educational backgrounds, and client problems.Thus, this book would be useful to any clinician seeking to enrich his or her therapeutic skills, and I highly recommend it for beginning and seasoned practitioners alike ... Read more

Product Description
When You Talk, Are People Changed?

Whether you speak from the pulpit, podium, or the front of a classroom, you don’t need much more than blank stares and faraway looks to tell you you’re not connecting. Take heart before your audience takes leave! You can convey your message in the powerful, life-changing way it deserves to be told. An insightful, entertaining parable that’s an excellent guide for any speaker, Communicating for a Change takes a simple approach to delivering effectively. Join Pastor Ray as he discovers that the secrets to successful speaking are parallel to the lessons a trucker learns on the road. By knowing your destination before you leave (identifying the one basic premise of your message), using your blinkers (making transitions obvious), and implementing five other practical points, you’ll drive your message home every time!

“Long ago, in a galaxy far, far away…”

“Once upon a time…”

“In the beginning…”

Great stories capture and hold an audience’s attention from start to finish. Why should it be any different when you stand up to speak?

In Communicating for a Change, Andy Stanley and Lane Jones offer a unique strategy for communicators seeking to deliver captivating and practical messages. In this highly creative presentation, the authors unpack seven concepts that will empower you to engage and impact your audience in a way that leaves them wanting more.

“Whether you are a senior pastor with weekly teaching responsibilities or a student pastor who has bern charged with engaging the hearts and minds of high school students, this book is a must-read.”

Bill Hybels

Senior pastor, Willow Creak Community Church



“A very practical resource for every biblical communicator who wants to go from good to great.”

Ed Young

Senior pastor, Fellowship Church, Grapevine, Texas

“To communicate effectively, you have to connect. Andy has been connecting with people for years, and now he’s sharing his insights with the rest of us.”

Jeff Foxworthy

Comedian

INSIDE LEFT FLAP

In Communicating for a Change, Andy Stanley shares the seven imperatives that define his approach to challenging people’s minds in order to change their lives: Determine Your Goal Pick a Point Create a Map Internalize the Message Engage Your Audience Find Your Voice Start All Over

These seven concepts will simplify your approach to communication and transform your sermons, lessons, and presentations into powerful life-changing experiences for your listeners.



Story Behind the Book

Andy Stanley and Lane Jones are on staff at one of America ’s largest churches, North Point Community. Leaders of thousands of people, they regularly speak in front of large groups. They also listen to numerous speakers and know the disastrous effects of a poorly delivered message. This book is the result of their efforts to make public speaking—one of the most common fear-inducing activities known to mankind—simple, easy, and even enjoyable, so that God’s messages will readily produce the life-changing results they should. ... Read more

Customer Reviews (82)

Get ready for a challenge!
Andy Stanley and Lane Jones' book really sets you up as a communicator to be challenged. I'm a young preacher and I have been challenged to utilize the principles found in this book. The first half reads like a simple novel. It introduces the reader to the concepts that will be discussed later, but does so in a way that is really non-confrontational. The follow-up does a wonderful job in expounding on those principles and helping the reader to implement them! I have a little poster hanging by my desk now with "ME-WE-GOD-YOU-WE" (the map principle in the book) to help me during my sermon preparation. I highly recommend this book for not only preachers, but any communicators!

Creative Format - Valuable Reminder for Preachers & Teachers
Andy & Lane create a fun read that teaches.

I knew the preaching principles about which they wrote, I have even the same concepts in Bible college, but when it came time to assess what I actually did on Sunday morning ... bzzzzzt!Disconnect.

This is a gut-check for most pastors who struggle to break out of the moldy practices of the past, their personal stylistic rut, and other bad habits.

This is a how-to for the essentials of a message that will be heard AND remembered.

There is little point to a message that is mere entertainment or so boring that it is merely tolerated -- both are poor stewardship of precious moments with a group of people who may never hear the Word again the rest of the week.

Thanks to Andy and Lane for a valuable wake-up call!

If you are a communicator, you need to read this book!
Well the title sums it up, if you are a communicator and truly want to get better at what you do, then pick up this book. Andy Stanley, one of Christians best communicators, shares a wealth of information and helping advice to get your audience to there destination. Highly recommend this book to all who want to get better or just want to start speaking.

Very Helpful
Stanley clearly outlines steps to effective sermon preparation, understanding it is not a sermon until it is preached.And Lane Jones wraps it all around a cool story.The ONE thing that helped me most is the ONE point idea:Focus!Focus!Focus!Thanks be to God these servants and my friend who recommended this very helpful resource.

Great book!
This is an excellent book for any preacher or teacher in ministry!Andy Stanley has a simplistic yet attention grabbing way of writing.A must have for anyone who speaks publicly in a local church. ... Read more

Product Description
This popular text addresses the core issues and concerns of intercultural communication by integrating three different perspectives: the social psychological, the interpretive, and the critical. The dialectical framework, integrated throughout the book, is used as a lens to examine the relationship of these research traditions. This text is unique in its emphasis on the importance of histories, popular culture, and identities. The new edition features expanded discussion on globalization, computer-mediated technologies, and the role of religion in global and domestic contexts and how they relate to intercultural communication. ... Read more

Customer Reviews (6)

intercultural communication in contexts
after an initial misunderstanding about shipment time,the product was received in a timely fashion/it was purchased used but was
in good condition and was everything i anticipated.the purchase experience was a positive one.

Just what I ordered
The text book was what I needed for a grad. level course for the summer.It came on time for me to start the class.I was very satisfied.

GREAT BOOK
The book was in perfect condition. I needed the book fast for a class I was starting and was delivered very fast! Seller responded to my question in a short amount of time and stayed in contact until I received the book. Great seller would recommend buying from him and would purchase other items from him.

review
the book came within the time alloted and in the shape it was said to be in.

Intercultural Communication in Contexts
For those with an interest or major in communication, this book provides insights to the history of intercultural communication as well as many concept areas that are covered in depth.This book takes the approach of explaining, understanding, and questioning challenges and benefits of intercultural communication.This also presents "Point of View" pages that provide individual experiences and opinions from many cultures and ethnicities.The text also provides discussion questions and websites to further delve into this topic. ... Read more

Product Description
Business Communication: Making Connections in a Digital World, 12/e by Lesikar, Flatley, and Rentz provides both student and instructor with all the tools needed to navigate through the complexity of the modern business communication environment. At their disposal, teachers have access to an online Tools & Techniques Blog that continually keeps them abreast of the latest research and developments in the field while providing a host of teaching materials. Business Communication attends to the dynamic, fast-paced, and ever-changing means by which business communication occurs by being the most technologically current and pedagogically effective books in the field. It has realistic examples that are both consumer-and business-oriented. ... Read more

Customer Reviews (4)

Excellent
The book was in great condition for the price I paid for it. Very happy with the outcome!

Business Communication
This book was in great shape just as the seller promised!The price was amazingly low and the delivery was speedy.

Disgusted upon arrival.
This was the first time I had ordered a text book from amazon as i usually use a different site however the price was right so I decided to give it a shot.At first it seemed fine but then once I opened the book i was immediately disgusted.There were Dry boogers binding more then one set of pages together.I was absolutely repulsed and will never purchase a text book from the sender again and possibly Amazon as a whole.I was completely disappointed with the blatenet failure of checking over the product that was shipped to me.

Useless Over priced text
The irony of learning how to compose effective e-mail communications from a book was not lost on me. This book is full of commonsense practices that any one with more than a year of working in business knows. More emphasis should be put on effective communication in awkward or tense situations and less on the formalities or cliches of generating "goodwill". Do not waste your money and teachers, please try to find a better text book for business communication classes! ... Read more

Product Description

Customer Reviews (5)

A solid textbook
This is a well written and clearly organized book on communication in organizational settings. It includes the necessary primers of organizational theory to allow the student reader enough background to learn about and discuss the topic without any prerequisite reading. This is an appropriate text for a graduate level course in the title subject or as a reference for related courses

Organizational Communication: Balancing Creativity and Constraint
Love this book.It was easy to use to study and go back to find terms.It was up to date and used examples that anyone could relate to. It was easy to follow along and provided a lot of helpful information.I won't be reselling this book.I know I can refer to this book again and again out there in the workplace.

communication textbook
Everything came in a reasonable amount of time and it was described exactly as I received it.

Absolutely outstanding
I am a graphic design professional and the daily application, negotiation and consideration of 'communication' in all of its forms impacts my work, and this is mostly referring to the communication that occurs between people and societies, over and above that of 'designed communication' through the products of a graphic design project. I commenced a Masters Degree in Organisational and Professional Communication, and found that this text was far superior to everything I was presented in the degree... this book crystalises every pivotal concept, in clear, accessible, and credible language... but most of all bridges the gap between academia and actual practice. I'm so thrilled with this book. It's like a bible to everything that matters... understanding more about the nature of human beings and relationships in all aspects of modern life. I would recommend this book to literally anyone.

Making Org Comm Understandable
I am a communication graduate student, so I've read a lot of organization communication texts and readers. I've read my Weick, my Mumby, my Deetz, my Jablin, my Putnam & my Poole. While I would never suggest that anyone ever forgo reading primary sources, who can argue that sometimes we just lack the time to read everything we would like to? That is where this book comes in.

This Eisenberg & Goodall book is not just an average review of the major concepts, themes and theories in organizational communication. It covers the concepts of org comm in more detail than most texts do. The authors also are very aware of the changes and challenges to organizations in the contemporary world, and included excellent chapters on globalization, outsourcing, etc.

Finally, Eisenberg & Goodall wrote this text interactively. It is the most dialogical of all the org comm texts I've read. This stimulates not just the memorization of fact, but deep-rooted thinking and contemplation.

If you do not know where to start when you look at the expansive landscape of organizational communication, this is THE place to start. After a thorough reflective reading of Eisenberg and Goodall, you will definately have a firm foundation to read the primary sources you want. ... Read more

Product Description
"Students learn best by doing" is the essence of this lively textbook of creative activities. Ten chapters suitable for a full year's course in speech communication. Involvement is essential, but these learning experiences are such great fun that students will want to participate. Sample activities include rap, pantomime, charades, a game show, Readers Theatre, TV news, a mock trial, talk show improvisation, and dozens more, including a "grab bag" of extra activities. Assignment instructions and the sign-up sheet may be reproduced. Cartoon illustrations throughout. ... Read more

Customer Reviews (7)

Not that helpful
I was a little disappointed in this book overall. I thought it would have great activity ideas for my speech class, and they were just "average" or "so-so" ideas--nothing that workable or useful.

Wonderful!!
This book is absolutely great.It's creative, easy to read, and even easier to employ in the classroom!It can be used with multiple grade levels- middle school, high school, and beyond.I found it inspiring and would recommend it anyone associated with the public speaking / oral comm. training field.

Good even for the ESL classroom.
I got this book to use in my ESL speech classes.With a few tweeks, I was able to apply the exercises in the book to Japanese students.Great new approach for the students.

Very Useful Tool.
Many of the things that a teacher is taught in school about what one should teach and how one should teach really aren't that useful once a teacher actually starts teaching. Not only that, but many beginning teachers struggling with teaching the things they want to teach in a way that excites students and causes them to want to learn.Speech classes at the secondary level are no different than classes anywhere else and public speaking/speech teachers struggle just as much as any othe teacher with how to make lesson practical and applicable in the classroom.

THE COMPLETE BOOK OF SPEECH COMMUNICATION is a great tool for any speech teacher looking for ideas to use in the classroom. As a beginning teacher, I have found it incredibly valuable. I have found it especially useful in trying to create lesson plans and to find fun ideas for fillers to use at the end of a class. The book is full of ideas and covers many of the areas of public speaking from informative speeches, impromptu speeches, oral interpretation, persuasive speeches, reader's theatre, just to name a few. It's a wonderful resource.

Excellent teaching tool!
This book was all I needed to create a fun public speaking course curriculum for middle school students.The layout was clear and easy to read.There were many interesting and fun activities/lessons which I could incorporate into the lesson.There were a lot of fun and creative ideas that made the students WANT to speak in front of a group!Great supplement for the classroom! ... Read more

Product Description
Achieve a true competitive edge.

Speed is a double-edged sword that both scares and exhilarates business leaders in their efforts to get products to market faster, seize new opportunities before their competition, or increase productivity. But by doing the wrong things fast, waste is all that is accelerated, and value is sacrificed.

Historically, flawed human interactions have plagued most efforts to accelerate business success. Communication consultants Mickey Connolly and Richard Rianoshek believe that under the banner of expedience, managers are wasting the creative power of their employees, and that more output could be produced faster by managing the social issues that most owners and managers step over. Social literacy, they contend, is all about communication design. For the first time ever, Connolly and Rianoshek make their speed-guaranteed communications skills accessible to any business owner or manager. Readers will learn:

• Why communication is the answer to the modern demand for speed

• How genuine, skillful communication can heal the rift between high performance and meaningful work

• How communication can benefit such measurable areas as recruiting, retention, time to market, customer loyalty, and earnings per share

The information outlined by Connolly and Rianoshek will help readers improve the quality of their communication to promote trust, creativity, and coordinated action-thus producing more results per hour and achieving a true competitive edge. ... Read more

Customer Reviews (6)

It will accelerate your organization's advancement
I've been using the ideas from the Communication Catalyst for about 6 years now in running 3 different organizations within a Fortune 100 company.In each case it has served as a great reference for my folks to use in communicating with the many interfaces in a large organization.The concepts are practical and when applied make a big difference.The book in reasonably easy to read.I don't know how many dozens of copies I've bought but I'm sure there will be more.

Speed takes communication: How fast do you want to go?
Effective execution takes coordinated effort. Why is this seemingly obvious fact so difficult to experience? The authors do an excellent job of illustrating how effective listening provides the starting point for a level of interaction that allows disparate views to be heard and valued.

This book allows me to be more aware of and intentional about, creating converations that search for a meaningful launching pad for strategic and tactical execution.


Jim Canfield
President/COO
Renaissance Executive Forums
San Diego, CA

Apply These Principles
I was introduced to this book by a colleague at a former employer.If you feel like you are building consensus, driving decisions or winning arguments - only to learn later that nothing is sticking "because of the other guy" - then you owe it to yourself to read this book.

The authors do an excellent job covering the theory of creating an authentic dialog where truth is spoken, beliefs are shared, perspectives understood and alignment and consensus are built.One of the key points is that communicating at this level is not always easy or comfortable, but it is essential to constructive communication.

In terms of format, the authors combine theory with a running fictitious story that is more colorful and detailed than a typical case study.Some may think the story is hokey, but I found it useful and entertaining.It also makes the book a hybrid between the cutesy (and somewhat useless - IMHO) parable format that is raging across business publishing, and pure theory, which can become dry and pedantic.

This is a very helpful book if you need to facilitate meetings to produce business results.It has helped me immensely.

refreshing and effective
The authors have offered a refreshing and effective model for communicating.The search for an intersection of facts, views, and intent makes incredible sense.I am using this model in all of my work and making progress in creating more value and less waste.I love their vocabulary.Buy this book if you want to make a positive and significant difference in the manner in which you communicate to those you want to influence, inspire and transform.

Outstandingly useful book on leadership and communication
Connolly and Rianoshek take the view that any issue, no matter how seemingly intractable,can be resolved through effective communication. The ideas and tools in this book back up that view. The writing is clear and the organization will make it available to a variety of learning styles. Excellent book! ... Read more

Product Description
Business Communication Essentials, Fourth Edition, helps you prepare students for the demands they’ll face on the job.  Only Bovée/Thill texts thoroughly address the new-media skills that employees are expected to have in today’s business environment.  Business Communication Essentials presents these technologies in the context of proven communication strategies and essential business English skills. The fourth edition brings the newest Web 2.0 technologies to life, explaining how tools like blogs and social networks can successfully bring businesses and consumers into a meaningful and profitable dialog. Traditional communications skills become the foundation for making use of these new and essential mediums.]
Building a Career with Your Communication Skills; Understanding Business Communication in Today’s Workplace; Mastering Interpersonal Communication; Planning & Writing Business Messages; Crafting Messages for Electronic Media; Writing Routine and Positive Messages; Writing Negative Messages; Writing Persuasive Messages; Understanding and Planning Reports and Proposals; Composing and Completing Reports and Proposals; Developing Oral and Online Presentations; Building Careers and Writing Résumés; Applying and Interviewing for Employment
MARKET:  The business world changes constantly, and professionals must keep their skills up to date. New communications technologies are changing the way firms and customers do business, creating an interactive marketplace. Learn what Web 2.0 can do for you!

... Read more

Customer Reviews (4)

Business Communication book
The book was sent and receive in great time. However I was not to satisfied with the condition of the book. I guess I am used to when it says Very Good condition it would look a little newer. The book is usable, but the pages are just a little on the used side to be saying Very Good.

Fast Delivery!!!!!!!!!
like mentioned in its subtittle the book arrived very quick and packaged so there wounldnt be any mishaps to the textbook plus the book came in brand new amazon has a great service!!!!!!!!i usually buy my books from them....

Good basic information
This book is completely overpriced, but what else is new for college textbooks?This book gave some good information on how to write business communications like reports, proposals, memos, and more.It also contained some good etiquette tips to follow when using e-mail or other less formal communication tools.The resume writing section was particularly helpful for me.

Return items
I bought this book, but it is wrong edition. I would like to return it. I did send email to seller for couple weeks, but i did not get any response.
That make me so confuse. ... Read more

Product Description

Customer Reviews (2)

Fast Shipper
Was very pleased on their fast shipping.Book was in good shape as stated.Thanks it saved me from buying from our college bookstore!

Buying Amazon
I ordered Real Communication from Amazon without any idea of if it would arrive to me on time, how good the condition would be, or if it would even be the right edition. Much to my delight it arrived within three days, was five dollars cheaper than the regular asking price (good for a new edition text) and it was in mint condition. ... Read more

Product Description
Written to introduce readers to the fundamental concepts of electronic communications systems, data systems, and networks, this book provides extensive coverage of a wide range of data communications and networking issues while offering preliminary information on basic electronic communications and telecommunications systems.Topics explored include wireless and wireline telecommunications systems, basic data communications networks and systems, local area networks, internetworks, and the Internet including TCP/IP protocol suite.For professionals with a career or interest in electronic communications, data communications, and/or networking, as well as ECT, EET, and CET technologists. ... Read more

Customer Reviews (1)

Very thorough coverage of data communications
Prof. Tomasi taught several of my telecommunication courses when I was a student at DeVry University. It is well written, and makes a good textbook, as well as an excellent reference (I still have my copy). ... Read more

Product Description

The explosion of blogs, social networkingsites, wikis, video sharing sites, and otherpowerful digital communications platformsmay be the biggest game-changer to impactbusiness since mechanized manufacturing. In today’s Web 2.0 world, company stakeholders--including employees, customers,and investors--are empowered in waysunimaginable just a few years ago, andtraditional corporate hierarchies areyesterday’s news.

Rather than attempt to turn back the clockand reassert strict, top-down control overstakeholder relationships, the smartestcompanies worldwide are responding withbold new digital communications strategiesbased on transparency, authenticity, andinclusion, instead of secrecy, artificiality,and exclusion.

International corporate communicationsguru Paul A. Argenti provides a lively, up-to-the-minute review of the Web 2.0 landscapeand analyzes the increasingly central rolecorporate communications plays in virtuallyevery organizational function. Argenti andcoauthor Courtney Barnes advise corporateleaders on how to deploy proven strategiesfor using new and emerging digitalplatforms to

• Manage brand identity andcompany reputation
• Build a culture of engagementand transparency
• Turn stakeholders into“company evangelists”
• Manage internal communications acrosstime zones and language barriers
• Recruit and retain the best talent
• Develop compelling messages based oncustomer and investor needs and desires

Argenti and Barnes provide case studiesillustrating digital communications bestpractices at HP, Southwest Airlines, Sony,Dell, IBM, Starbucks, HBO, FedEx, GE, andother major players.

This groundbreaking book will teach youhow to gain real, manageable control overyour organization’s communications intoday’s virtual world.

Customer Reviews (3)

Good thoughts, ideas, and insights
I put off reading this for almost a year, because I was pretty skeptical of another business book with a long title. Full disclosure: I received a free copy from one of the authors, but that only made me feel guilty enough to actually finally pick it up and read it.

Well worth the read, and worth having at hand as a reference if you work in any way at all in the interface between your company, clients, the public, and stakeholders.

Lots of real world cases and lessons learned from the last few years as corporate execs and communications pros adapt to the influence of social networking and the changes it forces on us.

I'm still not sure what to make of the first two chapters, but the rest are high value.

Invaluable Information for All!
The fact is the Digital World is here and it's not going anywhere.You can either get on board or miss the bus.Not only does this book provide an excellent look into the evolution of the digital world of today, with the use of practical case studies it delivers invaluable information on how to leverage these digital resources to maximize stakeholder relationships and ultimately improve the bottom line.This book is a great resource for all!

Digital Strategies for Powerful Corporate Communications
Digital Strategies is exceptional. It's a really smart and focused integration of strategy and communications... and how Web 2.0 has driven changes and new opportunities. Great examples, and key strategic insights. Highly recommended especially for those who like learning about the discipline of strategy or in the communication field. ... Read more

Product Description
The authoritative reference on one of the most important aspects of managing projects--project communications

With shorter production cycles and the demand for projects being faster, cheaper, and better, the need for project communications tools has increased. Written with the project manager, stakeholder, and project team in mind, this resource provides the best practices, tips, tricks, and tools for successful project communications and planning. The featured charts, graphs, and tables are all ready for immediate use.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.  ... Read more

Customer Reviews (8)

A must have for all project managers and business leaders
Effective communication is 90% of a project manager's key role.The Project Management Communications Bible provides all the tools and techniques for creating and managing effective communications to your project stakeholders.This makes an excellent desk reference for project managers and business leaders alike, and is well-aligned with PMI standards and methods.I highly recommend this book!

Beware of Kindle version
Beware, little if any editing has been done to make viewing this on kindle easy.Also, although the Amazon write-up talks all about the DVD ROM and sample forms, you won't get it, or receive it electronically.Attempts to contact Amazon were ignored.Buy the paperback version.

A great projeect management reference!
This is a helpful reference book.As one of the other commentors stated, it is a complete reference book on project management and is not meant to be read from cover to cover.However, it'd be good to review all of the tools that we as project managers typically forget over time because there's a multitude of tools available.It's a practical and readable reference book.A must-have for project managers who are looking to improve their game.

Excellent reference material. Not as good for learning.
The Project Management Communications Bible contains an encyclopedic listing of project management communication tools laid out by the knowledge areas and processes defined by the Project Management Body of Knowledge.

This is an excellent reference guide for any PMP who needs to look up a specific template or who needs to see what communication tools would best fit their needs.Likewise, it would be invaluable for someone setting up a project management office -- giving them a library of document templates that they could customize for their organization.

Be warned though, this document is more an encyclopedia than a textbook.It is useful as a reference, but anyone who intends to read it from beginning to end as a way to learn project management communication skills will find it difficult.

Project Management Communications Bible
This is an extremely well put together work. It is not only thick with communication tools relevant to project management; but, by nature it helps to further define the field of project management. The authors very effectively present solutions to all kinds of communication situations. Many tools are effective well beyond a project based environment and are effective management tools. This is a valuable resource that I would recommend to anyone. ... Read more

Product Description

For today's busy student, we've created a new line of highly portable books at affordable prices. Each title in the Books à la Carte Plus program features the exact same content from our traditional textbook in a convenient notebook-ready, loose-leaf version – allowing students to take only what they need to class. As an added bonus, each Books à la Carte Plus edition is accompanied by an access code to all of the resources found in one of our best-selling multimedia products. Best of all? Our Books à la Carte Plus titles cost less than a used textbook!

The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and the “dark side” of interpersonal communication. 

Recognized for its ability to help readers understand the crucial connection between theory and practice, this twelfth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides the reader to improve a wide range of interpersonal skills.  The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.  Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the integration of face-to-face and computer-mediated communication make The Interpersonal Communication Book the best choice for preparing to communicate successfully in today's world.

Customer Reviews (24)

Great Condition
I received my book in a week and a half and it was in perfect condition when I got it. Still in shrink wrap. Very impressed.

Interpersonal Communication
This book is a real mind opener.It's worth the time not only to take the class, but just to read through the book.Good ideas on how to deal with relationships including; friends, spouse, co-workers, and managers.

I read this book to teach a class, but now I read it for pleasure
I used this book several years ago, when I filled in for a professor on leave. He used this book in his interpersonal communications class and I just followed suit.

I love it. Devito writes in a conversational tone that makes the most difficult concepts readily understandable. His examples were relevant, and I was able to create real-world exercises to explore the information he presented. Devito's explanation of acculturation and culture shock provided a great context when I screened John Sayles' movie "Brother from Another Planet."

My teaching position only lasted a year. I kept the book and I read it from time to time. Now that I'm a freelancer, I use it to come up with ideas for magazine articles. I wish the latest edition wasn't so expensive; otherwise, I'd buy a newer copy.

No surprises
This book was shipped in a timely manner and was exactly what I expected it to be. Thank you for the honesty!

Very good purchase
I was very pleased with my purchase. Very good condition. Although, it is not the book advertised. I received the International version, it was still usable. ... Read more

Product Description

Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.

Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations.

Key features of this fourth edition are:

• six new cases, including several international crises
• current discussion of communications technology as it relates to crises
• a Companion Website with additional cases as well as supplemental materials for students and classroom resources for instructors.

A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets.

Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

Customer Reviews (5)

Best Textbook Ever!
This was the most interesting textbook I have ever read.Easy to understand and to the point.It is one I intend on keeping as a reference guide, and also one I will offer to my husband to read.Business people in any profession, I'm sure, will find this book helpful.

Great Textbook for Advanced PR Class
I used this book for an Advanced Public Relations course in my senior of college. I have nothing but great things to say about it. The cases presented are pertinent and helpful for applying public relations concepts to real-world situations. The wide of array of topics is also helpful. From cases like the well-known Tylenol and cyanide case from the 1980's, which is usually a focus of at least one Introductory Public Relations lecture, to ones I had never heard of such as the 1994 Cal State Northridge Earthquake (I was 9 years so I do not remember the media coverage).
Crisis communication is at the center of most public relations courses. This book,Crisis Communications: A Casebook Approach (Lea's Communication Series)is by far one of the most beneficial textbooks used for any of the college courses I have taken. It is easy-to-read which helps in understanding the concepts that are highlighted in each case.Cases from this book are also memorable, which I cannot say for books that I have encountered past with similar content outlintes or table of contents.
I recommend this book to any professor of communication and to students. It contains relevant material on crisis communication, basic PR functions and also touches on some ethical issues. I would also suggest it to new PR professionals (specifically, recent college graduates). I think if this book was not part of someone's college textbook collection, then it ought to be.It is extremely useful and I could not be more enthused to write a positive review about a communications textbook. Pick this book up and read it! It's amazing.

Crisis communication a case approach review
I'm teaching a crisis communication course as a second term public relations course.Finding this text was a gift from the author.The front part of the text covers the crisis communication literature/theories and the second part has very well-developed case studies.It is up-to-date and well written.My students rave about the text.Most read the text completely and then are going back to each chapter as we move through the term. Since my students are required to produce case study evaluations they find the examples in the text to be a good model.Students say this book is a "keeper."

Great book!
This is one of my required textbooks for a class on Crisis Management. It is very informative and easy to read. The information is well organized, and the case studies tie the main points together very well.

An Excellent Overview of How PR Crises Are Handled
I anticipated that reading a book about my profession would be rather dry, but was actually quite riveted by this book.It goes into excellent detail about the way a wide variety of crises are handled and offers common sense and explicit guidlines about how to deal with crisis communications.

Such a variety are included that it is likely to cover an area familiar to any PR professional.

She includes detailed interviews with those in charge of dealing with the media and several crisis communications plans.From NIKE to the postal service shootings, the book takes an inside look at how different PR professionals reacted to the variety of circumstances.

It is always useful to look closely at what others in your business are doing and this book does an excellent job of conveying that.This book consolidated many things I knew but had not put together completely. ... Read more

Product Description
Belch/Belch 8th edition continues its Advertising focus with an emphasis on IMC.It includes very comprehensive coverage of Agency issues and creative work and how it is related to the IMC mix.The authors understand that marketers must look beyond traditional media in order to achieve success. In order to best communicate with consumers, advertisers must utilize a myriad of tools (advertising, public relations, direct marketing, interactive/Internet marketing, sales promotion, and personal selling); Belch/Belch is the first book to reflect the shift from the conventional methods of advertising to the more widely recognized approach of implementing an integrated marketing communications strategy. The text underscores the importance of recognizing that a firm must use all promotional tools available to convey a unified message to the consumer. The integrated marketing communications perspective (the theme of the text) catapults the reader into the business practices of the 21st century. ... Read more

Customer Reviews (13)

Quality Product
Found this book to be very useful. I am currently using this book for an undergraduate college course. The whole process was very easy, there were no problems with shipping or anything like that.

Great Deal
The book is brand new, just a previous edition. I can use it in class just as well as the latest edition. It was delivered fast and saved me tons of money. Thank you so much for this great deal :D

Took too Long to Ship
the book was good, but my one problem is it took the seller almost 3 weeks to get it to me.

Although lengthy, a great text
Excellent text for advertising, marketing, PR, etc majors.It is laid out clearly, reads easily, beautiful graphics, and lots of real-life case studies.I was a media studies undergrad, so I already understood most of the material, but it still kept my interest as I reviewed it.It's fresh and easy to understand, so those of my grad school classmates who didn't have the same background told me that it was indispensable for them in understanding Integrated Marketing Communications (our major).It also answers a lot of questions as they come to you--so you aren't left hanging to bug your prof about it!I recommend this text--even though it's about 800 pages, it won't feel like it, as it's an enjoyable read.

Very pleased
I was very pleased with the condition and arrival time for this book. I would most definitely order from this outfit again. ... Read more

Product Description
This bestseller is the most comprehensive book toexplain the use of visual strategies to improve communication forstudents with autism spectrum disorders and other students whoexperience moderate to severe communication impairments.It is fullof easy to use techniques and strategies that will help these studentsparticipate more effectively in social interactions and life routines.

What is it?
a ground-breaking resource.
contains dozens of visual supports that are beautifully illustratedand described.
an exceptional collection of practical ideas and techniques
filled with creative strategies for improving the behavior and communication of students with autism, ADHD, cognitive impairments, language and learning disabilities and more...
a "how to" book designed to assist teachers, SLP's and parents in devising solutions to the communication and self-management challenges that are common in these students.

Who is this book for?Teachers, parents, Speech Therapists andother people who work and live with students with autism spectrumdisorders or other communication challenges.The strategies in thisbook have application for students with a variety of disability labelsand special needs.

What is the book about?One of the major areas of difficulty forstudents with autism spectrum disorders is the development of socialand communication skills.Communication breakdowns can be a "root"cause of problems in social interaction, educational performance, andbehavior.While it is common for educational programming to focus ondeveloping communication skills, that focus in most settings tends tobe directed toward developing the student's expressive communication.Comparatively little attention is directed toward increasing thestudent's ability to understand the communication in his life.Thisbook demonstrates why an inability to effectively take in andunderstand information can be a significant factor in these student'sperformance. Visual Strategies for Improving Communication containsnumerous easy to use systems and strategies that have proven to helpthese students significantly improve their ability to understand,express themselves, participate in home and school routines andimprove overall behavior.

Tell me more. . . .It is commonly recognized that communication isone of the primary areas of difficulty for persons who experienceautism.Understanding the communication of others, trying to figureout what is happening or not happening, handling changes andtransitions, and interpreting cues and signals in the environment canall be areas of difficulty for this population.Organizing,sequencing, and remembering what to do or when to do it can all causeproblems.Stepping out of familiar environments and routinesincreases stress.The frustration of not understanding can leadstudents to ritual and rigidity and a lack of flexibility with change.In the midst of these areas of difficulty, it is recognized that mostindividuals who experience autism display a relative strength invisual skills.Capitalizing on that strength, the use of visualstrategies to support communication has provided the structurenecessary to substantially alter many problem situations.

How are the students helped?The first goal when working with thesestudents is to create an environment that will support communicationand make communication breakdowns less likely to occur.This isaccomplished in part by developing a system of visual tools and aidsto increase communication effectiveness.Schedules, aids to givedirections, and aids to give information, and aids to establish andcommunicate rules are tools designed to increase the student'sunderstanding of what is happening around him.A second goal,improving student independence and participation, is met with thepresence of visual tools.

What is in the book?This book offers a comprehensive collection ofvisual tools that have proven successful with students of varying agesand ability levels.It contains:
lots of samples and examples of visual tools and how to use them
tons of ideas for improving communication in school and home environments
assessment for community participation
guide for planning communication tools
plenty of ideas for integrating visual strategies into the student's lives
and lots more. . . . . . ... Read more

Customer Reviews (9)

Excellent reference for parents and professionals
I highly recommend this book for both parents and teachers who work with children with special needs and autism. The material is clearly and simply presented. As a parent, I appreciate the practical examples she provides. Linda Hodgdon has literally written THE book about using visual supports with children with communication challenges. A must-have resource if you have a child with autism or any developmental disability.

"the" go to guide for creating visual supports
Choiceworks Visual Support System

I am a huge admirer of Linda's work and would like to thank her for it.I have found her books Solving Behavior Problems in Autism and Visual Strategies for Improving Communication to be the "go to" guides whenever there is a question regarding visuals.My son has benefited so much from visual supports!

one of the best books I've ever bought
If I had just enough money to buy one book that would help me support students with autism spectrum disorders, this is the book I would buy.It really offers bang for the buck and covers all the basics.The strategies are presented in readable, user friendly fashion and they really work.I have used the ideas over and over and over.Highly recommended as a starting point for parents or educators new to the field of autism spectrum disorders.

Easy read-excellent ideas
Great book with great ideas. Got me thinking about how to use stratagies at home. Great speaker as well-saw her in UTICA_NY

Just what I ordered!
The book was exactly what I ordered and it was sent promptly!Great Price! Thanks! ... Read more

Product Description
COMMUNICATION IN OUR LIVES, Fifth Edition, provides everything you need to strengthen your interpersonal, group, public speaking, and media literacy skills--and demonstrates the value of communication in your life. Award-winning, forward-thinking scholar Julia T. Wood focuses on helping you develop vital communication skills while exploring the latest research and theory of today's most prominent communication scholars, including current developments in cultural and social diversity and the impact of technology on communication. This popular text features an engaging, personal tone, highly readable style, and frequent Student Voice sections that explore how other students have experienced key communication concepts. It is also packed with interactive, online study tools that can help you explore human communication and become a more confident and effective communicator. ... Read more

Customer Reviews (4)

college text via amazon
After the expense of tuition, text books can really be expensive. Purchasing this text book on Amazon saved me a lot of money. The condition of the text was very good and the CD-ROM was included. The seller insured that I received the text before classes began. The quick turnaround and the condition of the book made this transaction VERY desirable.

Good 1st Yr. Speech Book
I had to have this book for my first year college speech class.It was interesting to read, but I wish that I didn't have to actually read so much of the book to get the meanings.Part of that is not knowing HOW to read a college text book.

Being a Media & Public Communications major, and I can see how this book is really useful for incoming freshman.Most have only given speeches in high school and need to develop the skills for giving good speeches and presentations in college and beyond.

This book really lays out the process for speeches and your behavior.What kind of non-verbal cues are you sending?There is also a pseudo-outline (you actually have to pick out the details from the reading) for laying out a speech.

wrong item sent
I received a book that I didn't even order.The one I ordered is yellow and white ( 3th edition).THis isn't the one I ordered; therefore, I need a refund.I sent the book back and I know the seller received it on 8/19.

Very interesting!
This book makes comminication fun and interesting.I am using this book for a speech class, but I find that it is an interesting read outside of school.The writing is very clear and examples pertain to every day life. ... Read more

Product Description
MASS COMMUNICATION THEORY: FOUNDATIONS, FERMENT, AND FUTURE, Fifth Edition, introduces you to current and classical mass communication theories and explains the media literacy movement in terms you can understand. Plus, this mass communication textbook helps you develop a better understanding of media theory so you can play a role in the media industry's future. Written in an accessible writing style, the text is designed to help you perform well on exams and succeed in the course. ... Read more

Customer Reviews (1)

Mass Communication Theory Class Text
This book isn't that bad.For a paperback that is maybe an inch thick, it delves itno the stereotype that text books are expensive.the book si easy to read although a bit dry at times.I do not feel the book is worth $70 or more, which is too bad. ... Read more

Product Description

Using data from cultures and languages throughout the world to highlight both similarities and differences in human languages—this text explores the many interconnections among language, culture, and communicative meaning. It examines the multi-faceted meanings and uses of language and emphasizes the ways that language encapsulates speakers' meanings and intentions.

Customer Reviews (5)

Just what I hoped for!
So pleased to be able to save off the new price for a book I will use for a semester!Book arrived quickly and as described!

"The clerk opened their book" is correct !
There was a fascinating little section of this book that was an eye opener for me. Take a phrase with a gender ambiguous word like "The clerk opened his book". Clerk is singular and could be male or female. Textbooks on English grammar say that you should choose the male singular word "his", as done above, when the gender of the noun is unclear (since English has no explicit genders for most nouns). A bit sexist, surely. So some people might say instead "The clerk opened her book".

In either case, it makes sense to use a singular word, to match the singular noun. So "The clerk opened their book" is wrong, even if people would often speak that. But this text says that the rule only came to being in the last 2 hundred years. Prior, "The clerk opened their book" was the accepted and correct usage. The text quotes Shakespeare twice, which is pretty definitive.

Crikey! So common vernacular is correct by some measure. Alas the book doesn't suggest why the current rule arose. But probably because with the advent of universal education, some attempt was made to impose more logic into English grammar, and the Shakespearean usage is logically inconsistent.

I learn something every day. There's a lot in the book, but that was the highlight for me.

Good Introductory Linguistics Book
This book is fairly easy to read, using data from many languages to illustrate key concepts relating to language and culture. Most linguistics books are full of technical language, and this one is no exception...people new to the study of language may find it helpful to have a textbook (or Wikipedia) on hand for reference. But it isn't as dense as some books I've read for undergrad courses, so I thought it was a nice break from the heavier stuff while still providing a good overview of the field

An excellent text for Language, Culture & Society courses!
Nancy Bonvillain is one of the top anthropological linguists in America.This is one of the best text books on the subject that's ever been written.It includes clear explanations and excellent cross-cultural examples.It follows the major traditions set by American linguists and anthropologists in the study of language description, language structure, language acquisition, language change, and the ways in which language reflects differences in cultural values, beliefs, and practices cross-culturally.It's a handy book to use in the undergraduate linguistic anthropology course and students enjoy it.

Language, Culture, and Communication
I'm trying to wade through this book for a class. It's like trying to run in shoulder-deep mud. I cannot make out what the author is trying to say. I'm considering dropping the class. ... Read more