Books on Business Greenslade, Roy Maxwell's Fall Keywords: Maxwell's Fall Greenslade Roy business daily mirro newspaper bankruptcy Price: Coates, Austin The commerce in rubber : the first 250 years Singapore Oxford University Press 1987 8vo hardcover 438pp near fine. / very good d/w. Maps on lining papers. Bibliography: p. [373]-375. Includes index, b/w plates. Keywords: Rubber industry and trade History The commerce in rubber the first 250 years Coates Austin Price: Higham, Charles Howard Hughes Keywords: Biography Business Finance Law Music Stage Screen Howard Hughes Higham Charles Price: Munster, George Rupert Murdoch a Paper Prince Ringwood, Vic. Penguin 1987 8vo softcover 317pp very good. Keywords: Murdoch Rupert 1931 Newspaper publishing Australia Biography Korporaal Glenda Rupert Murdoch a Paper Prince Munster George Price: Martin, John E. Command Performance : The Art of Delivering Quality Service (The Harvard Business Review Book) Harvard Business School Pr September 1994 8vo hardcover 260pp near fine / very good d/w. This text provides insights of leading business thinkers and executives on delivery service to customers. Peter Drucker, Frederick Reichheld, Leonard Schlesinger and James Heskett, among others, explore various aspects of developing a service strategy and implementing it effectively. First-person accounts and profiles of individual firms provide lessons from the field. Featuring eight articles and five interviews from the "Harvard Business Review", the text develops a strong framework, with real-world models, for significantly improving the quality of service in any industry. | |
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